General information and Policies
WARRANTY OF CRAFTSMANSHIP
Meticulous care is taken to present you with a quality custom knife to enjoy
for years to come. Specifically, BurnKnives warrants the performance of its
knives for the lifetime of the knife to the original buyer. Approved warranty
work will be performed as long as BurnKnives is able to do so. Damage
caused by abuse or neglect is not covered. Shrinkage, cracking or other
changes in natural materials such as ivory, horn, wood, bone, antler, shells,
etc., or oxidation of such materials as steel are not covered. With automatic
knives there are many moving parts, changes in your knifes materials may
naturally occur over time as they wear and break-in. Slight adjustments may
need to be performed, we perform sed adjustments to the original owner of
the knife for free. All other repairs or changes need to be discussed on an
individual basis. Should you experience any difficulties with your custom
knife, please don't hesitate to call or write us. EVERY EFFORT will be
made to resolve any or all problems.
PAYMENT OPTIONS
We will gladly accept bank money orders, postal money orders, cashiers
checks and personal checks (held until clear). We also accept good ol' cash,
in person only! BurnKnives will also accept small payments for a period up
to 8 months on the purchase of a custom knife, with knife being delivered
upon final payment.
COMMISSIONED WORKS
If you would like to consider personally commissioning a specific custom
knife of your design or a BurnKnives design for your private collection,
please contact Paul "Burn" Panak. Currently, delivery time on confirmed
orders is relatively short (approximately 2- 3 months) depending upon the
style, materials and embellishments desired.
TERMS
Each knife is custom made and priced individually. Pictoral profiles of
custom knives and materials used along with base pricing can be viewed
throughout this web-site. A security deposit is required upon finalized orders
(10% - 20%), with the balance due upon completion of the knife. All
deposits and payments on custom orders are non refundable. No refunds on
ordered knives are given once sed order has been finalized with a deposit.
So, should you change your mind after you've given us a deposit (or full
payment) your money is non-refundable. Should you smash your big toe or
lose your job at the Seven Eleven we will still provide you with no refund. If
you decide suddenly that you no longer prefer the look of ivory and stainless
steel, or if your wife finds out how much you just paid for your new toy, the
knife is still going to remain yours and we will provide no refund. Please do
not hesitate with any questions or concerns before you commission an order,
we are happy to talk via phone or through e-mail.
KNIFE MATERIALS
Premium 440c stainless steel is most frequently used. Other steels, including
custom-patterned Damascus steel and other exotic stainless steels can be
considered according to specific needs. Fittings include blued steel,
Damascus, stainless, mokum, nickel silver and sterling silver. Natural scale
materials are preferred for their aesthetic appeal, like 15,000 year old
mammoth and bark ivories, pre-ban elephant ivory, mother-of-pearl, stag,
white-tailed-deer antler, and most other types of animal horns. Micartas,
fiberglass laminates, exotic woods, laminated paua shells, created ivory,
created stone, and created pearls may also be considered by the customer.

In compliance with federal statutes: Read carefully all conditions set forth
below and above. By placing an order with us, you agree that you meet any
or all of the afore mentioned criteria.
It is the responsibility of the buyer, not the seller, to ascertain, and obey,
all applicable local, state, federal and international laws in regard to the
possession, and use, of any item purchased from BurnKnives. All knives are
sold subject to public law 90-351, title III, U.S.D., Section 2511, and any
local, state or federal ordinances. Consult your local and state laws before
ordering if you are in doubt. Absolutely no sales to minors. By placing an
order, the buyer represents that the products ordered will be used in a
lawful manner and that the he/she is of legal age. BurnKnives will not be
held liable for the misuse of any knife purchased from us or any of its
dealers. Also as no product is 100% effective against attack, BurnKnives
assumes no responsibility if a knife purchased from us is not effective in
preventing bodily injury, dismemberment or death. ANYONE attempting to
falsify information or defraud our company in any way, WILL be turned
over to the proper authorities. Any attempts at extortion or entrapment will
also be met with swift legal action!
LEGAL STATUS OF PRODUCTS
Upon placing an order with BurnKnives its assumed that
you've read, understood and have agreed to our Policies.
Various states have laws regarding the use and carry of automatically opening
knives. With the exception of Maryland, we are not affected at all by the various
state laws. Because we are shipping across state lines, however, we are regulated
by the federal regulations. We need for you to read and sign the following statute.
Federal law prohibits shipment of automatic knives across state lines, with the
following exceptions. 1) to civilian or Armed Forces supply or procurement
officers or employees of the Federal government ordering, procuring, or
purchasing such knives in connection with the activities of the Federal
government; 2) to supply or procurement officers of the National Guard, the Air
National guard, or militia of a state, territory or the district of Columbia,
ordering, procuring, or purchasing such knives in connection with the activities of
such organization; 3) to supply or procurement officers or employees of a
municipal government of the District of Columbia or the government of any state
or territory, or any county, city or political subdivision of a State or Territory; 4)
to manufacturers of such knives or bona fide dealers therein in connection with
any shipment made pursuant of an order from any person designated in
paragraphs (1), (2), and (3).